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Top 10 questions regional retail chains should ask themselves Print E-mail
Don Williams
January 03, 2011

Over the past 40+ years, we've gained lots of experience as an ad agency competing against mega chains like McDonald's® and Walmart® for the restaurant and retail brands we've been fortunate to represent.  In today's world, being able to compete with the big box operators is difficult to do if you operate a smaller regional chain.

But you can effectively compete.  It all starts by answering a series of simple, but telling, questions:

  1. Are my overall operations on par with the big chains or do I need to improve my systems and facilities?
  2. Do I have a unique and distinct brand personality or am I a poor imitation of bigger chains? 
  3. Am I talking to the same people over and over and not reaching new prospects?
  4. Can I build sales volume by focusing on a smaller customer base that buys larger quantities on purchase visits?
  5. Can I build sales by improving my product quality and raising the prices on the products I sell?
  6. Am I saying the right things in my advertising to my best prospects? 
  7. Am I using the right combination of new and old media to reach my best prospects?
  8. Is my competition forgetting to target a specific customer profile that I can go after with my marketing plan?
  9. Can I be open for longer hours or more days of the week than my competitors?
  10. Can customers find my products both online as well as down the street?
If you need help answering the questions, click to contact us.  But when you do, we will probably start the conversation by asking you even more questions.  That's because we've learned that asking the right questions up front gives our clients some of the answers they need to get their cash registers ringing on the back end.